This is just to thank you for an excellent job on the complete refurbishment of our kitchen, involving removal of a load bearing wall, replacing a window, putting in new double doors in a new opening through our conservatory, installation of underfloor heating, complete re-tiling and redecoration of 2 rooms, re-sitting and replacing the boiler and all the associated works. This was, to us at least, a major project and as we were living in the house throughout the removal and replacement of our kitchen, we were prepared for a lot of hassle, especially given our experience with a loft conversion with another builder a couple of years ago. Fortunately, this was not the case. The team worked long hours to complete the job in the shortest possible time, always turning up on time and nice to deal with. We had excellent communication, and the downtime on our kitchen was kept to an absolute minimum. Teresa was most supportive throughout, making sure that everything was running to plan and dealing firmly with our friends at the local council when they got a bit confused with their own paperwork! I tend to expect relationships with builders to end in tears, especially with a big disruptive job like this but in fact we have parted good friends. I would certainly recommend Kensbrook Construction to any potential new customers.
Dear Teresa, After nearly 40 years of having builders undertake a variety of jobs for us this must be the first time we have felt the need to write a letter of thanks and recommendation for work completed satisfactorily. In the past we have, like many people, suffered many calamites, both minor and major and have, on more than one occasion, told the builders to pack up and leave! The job you have just undertaken for us was a real breath of fresh air and has given us a new outlook and confidence on future work we will undoubtedly need to have done. Because of previous bad experiences we probably went a little “overboard” and obtained six quotations for our project. Yours was the last survey and quotation and we felt straight away that we were going to choose you and are glad that we did. From the onset we were impressed by yourself, Derek and Mario in keeping good timing by arriving when you said you would and by answering any queries immediately. You were all very pleasant and cheerful and it was a pleasure to open the door to a gentle knock on the front door. You were, without doubt, the cleanest team we have ever experienced and at the end of the day you left us with no cleaning or tiding to do. Perhaps the best compliment that we can offer you is to say that we will have no hesitation in asking you to undertake further jobs for us, as and when they arise. furthermore we will, at any opportunity, recommend our relatives and friends to contact you for their requirements. Thank you again.
We are exceptionally happy with the quality of the work that you carried out in our kitchen/ diner, family bathroom, living room and bedrooms. The quality of the work has been positively commented on by the estate agents we have selected to rent the property on our behalf. I would like to mention the professional and friendly approach you exhibited at every stage of the project, including the addressing of some minor snagging issues at the end of the project. Also I would like to note that on a number of occasions during the works you have suggested solutions which lifted the overall quality of the job, but without impacting on the costs. It is for these reasons that we are happy to recommend you to anyone needing building works and we would certainly use your services again on any future projects we may have.
We’ve worked with Kensbrook Construction twice now, both experiences have been very positive with work satisfactorily completed on schedule and close to expected budget. The most recent work was the bigger project by far: kitchen extension, new shower room on top of existing bathroom and modernisation of the house’s electrics, plumbing, radiators, floors, and finally new windows and built in wardrobes. Teresa as project manager is a diligent person to work with, highly responsive, and requested weekly meetings on site to review work done and the week ahead, together with payment. These weekly meeting were extremely useful for all parties, allowing good communication. In the project scoping, Teresa and Valdi visited us several times in advance of the project award, always helpful and timely with their quoting. The quality of work is to a high standard, we did not feel that corners were being cut. Care was taken not to spend money unnecessarily, minimising the amount of skips, buying materials via trade discounts, querying architect’ plans appropriately and liaising with building control. All in all, considering the scale of the project, we are very happy with the work done, the way it was handled and would recommended Kensbrook Construction to anyone.
The team recently built a kitchen extension to our property. The job was done beautifully. Care was taken to comply with all regulations and the construction was all project managed with proficiency. We are very happy with the way the whole process has gone from start to finish.
It is a pleasure to give references to Teresa and her team. Their quote was the most detailed of all the quotes we have received. They worked to their quote, keeping us informed the whole way on costs and there was no additional money to pay. A contract issued by Teresa ensured that all parties were aware of their obligations and kept to them. The electrician completed a good job well within time, even keeping us informed, during the week via photos emailed to us of the progress of his work. Ed completed the building work. He protected the flat well before works began. His standard of work was excellent, with no snagging items on completion. He finished a few days ahead of time and again worked to the given quote, with no extra charges. The flat was left spotless on completion. Teresa is an excellent project manager keeping close to all parties throughout the project. Her attention to detail ensures that all parties know their expectations and that there are no surprises for anyone.
I want to write you a short note to say how impressed we’ve been with Kensbrook Construction. From day one, Ed and his team arrived ready for action and have not stopped, even coming in on sunday to paint because the rain had cleared for a moment. Ed in particular has been extremely polite and patient, nothing too much trouble. I wish all builders had his hard working and affable nature, as well as his skill in delivering a quality finish to our exterior renovation. Kensbrook Construction is top of our contact list for future work.
I’m really pleased with the work done. Everything went well from quoting, estimating material, timing and good quality.
Teresa and team did a fantastic job of converting my grotty bathroom into a beautiful calming space. They also tackled the replacement of rotten floorboards and a nasty 60’s fireplace. Teresa does a great job of ensuring all plans are detailed and communicated clearly. They readily deal with challenges as they inevitably arise with building work and work hard to problem solve and ensure a high quality of finish.